Grievance Procedures/Legal

In this section…

The Office of Client Advocacy administers and monitors a grievance system on behalf of minors in DHS custody and resource parents. The child and resource parent grievance processes begin in the county office, and every attempt is made to resolve them locally. If not resolved locally, the grievant may request the county forward the grievance to OCA for contested grievance processing. Grievances appealed above the local level are reviewed by the Child Welfare Services director, the Grievance and Abuse Review Committee or ultimately the DHS director.

Continue to Child’s Grievance